Published by Clinic Admin Tools UK · Independent practice-admin content · Not clinical advice

Reminder ROI calculator

Estimate the value of reducing no-shows after paying for SMS or call reminders.

Introduction

Reminders can recover appointments that would otherwise be lost. Enter your baseline and improved no-show rates, average session value, monthly appointment volume, and reminder spend.

The result is illustrative: attribution is never perfect, and compliance rules apply to messaging patients.

Calculator

Adjust the fields below; results update as you type. All processing happens in your browser—we do not receive the numbers you enter.

(%)

(%)

(£)

(£)

Results

Estimated extra sessions kept
Estimated gross benefit
Estimated net after reminder cost

Context and how to use this

Estimates gross benefit if reminders shrink no-show rates, minus reminder spend. Attribution is imperfect—treat as directional.

Comply with messaging rules and patient marketing preferences.

Common questions

Why two no-show rates?
They represent before and after a change you believe reminders caused. If you lack data, run sensitivity cases.
Net benefit negative?
Reminder cost may exceed recovered revenue at low volumes or small improvements—still useful information.

Other calculators visitors often use alongside this one: