Published by Clinic Admin Tools UK · Independent practice-admin content · Not clinical advice
Late cancellation revenue recovery calculator
Compare potential recovery from late cancellation fees against lost session value.
Introduction
When patients cancel inside policy, clinics sometimes charge a partial fee. Estimate total recovery by multiplying successful charges by your policy amount.
Contrast this with full session value to discuss whether policies and communication need tightening—not as legal advice.
Calculator
Adjust the fields below; results update as you type. All processing happens in your browser—we do not receive the numbers you enter.
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Results
Context and how to use this
Compares fee income you collected on late cancellations with the counterfactual full session value. The gap motivates policy and communication reviews.
It does not measure patient satisfaction or reputational risk.
Common questions
- Should recovery equal full session value?
- Rarely. Policies often charge a partial fee; the comparison shows how close you get to a fully utilised slot.
- Partial refunds?
- Use net collected per event in the recovery field if that is what you actually bank.
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