Unique patients how counted?

However your PMS de-duplicates individuals in the window—MRN or profile ID, not appointment rows.

Include if they are billable encounters in your definition of “visit”.

Published by Clinic Admin Tools UK · Independent practice-admin content · Not clinical advice

Return visit frequency calculator

Divide total appointments by unique patients to see average visits per patient in a cohort.

Average visits per patient summarises engagement depth over a window. It rises when patients complete longer plans or return for maintenance.

Define the cohort and period carefully—cross-year blends can confuse trending.

Adjust the fields below; results update as you type. All processing happens in your browser—we do not receive the numbers you enter.

Total appointments

Unique patients

Average visits per patient —

Average visits per patient summarises engagement depth in a cohort. It rises with maintenance programmes and long rehab pathways.

Define the patient universe and period narrowly so the ratio is interpretable.

Unique patients how counted?: However your PMS de-duplicates individuals in the window—MRN or profile ID, not appointment rows.
Telehealth visits?: Include if they are billable encounters in your definition of “visit”.

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